Animal Ordering

The animal ordering system in UTRMS-AOps allows for the online submission, review, routing and tracking of vertebrate research animal order requests.

Only the persons listed in the Contacts section of a currently approved animal care and use protocol in UTRMS-IACUC are authorized to order animals. This ensures that only persons approved by the IACUC to participate in an animal research project can request the purchase of animals for that project.

The eAnimal Ordering (eAO) system is still available for reference only.

Additional Animal Ordering Information

All animal orders are placed by the ARC administrative office staff and ordered through standard vendors (e.g. Charles River, Jackson Labs, Envigo and Taconic).

The ARC prefers to receive orders in advance with plenty of time for clarifications and supply adjustments if needed. Orders must be placed before noon the Wednesday before requested delivery date, with the exception of weeks involving holidays which often have altered ordering and delivery schedules. Contact the ARC main office for more information.

To ensure accurate and prompt delivery of orders, please follow these guidelines:

Special Orders

Requiring specific age, weight or pregnant: For orders requiring animals to be a specific weight, age or pregnant, an inquiry must be made with the vendor to verify availability and arrival dates.

Requiring surgery: Orders requiring surgery must be placed two to three weeks before expected delivery dates. Once the order has been received, ARC will contact the requester to verify the surgery before placing the order. These orders cannot be canceled. You will be responsible for the full amount of the invoice if canceled for any reason.

Large orders requiring procurement over $15,000: A vendor quote will be required for orders pricing between $15,000.00 – $25,000.00. Please contact the ARC Administrative Office at 512-471-0090, to discuss further details. The date of arrival will vary. Allow two to four weeks for delivery after a PO has been final approved by UT purchasing. Quotes in the amount of $15,000.00 or more, will require a departmental account in order to create a PO.

Ordering from other institutions: Researchers must receive approval from the ARC Director for all animals being acquired from other institutions. For more information, read the FAQs – Importing Special Rodent Strains (PDF).

Delivery

Animals will be delivered to the requested animal facility and set up by ARC staff. To pick up animals upon receipt or relocate animals to a non-ARC managed satellite facility, discuss special arrangements with the ARC management.