Concierge Services
The concierge service was established by the Office of Sponsored Project to extend hands-on pre-award services for successful proposal creation to the UT research community. Concierge services are a resource for Principal Investigators, researchers, research support staff, and students who request in-depth support for proposal development.
Concierge services include assistance with:
- Proposal preparation (preparation of non-technical portions of the proposal)
- Review of proposal solicitations and guidelines
- Small group training
- Individualized in-depth guidance
- Onboarding and/or training of new research support staff
Consultation appointments for Zoom or in-person meetings can be made Monday – Friday between 7:30AM to 4PM. The concierge office is located on main campus in the Peter T. Flawn Academic Center (FAC), Suite 326 (Map) and accommodates one-on-one and small group meetings. The staff are also prepared to offer training and assistance in the comfort of your own office or designated space. See the Frequently Asked Questions below for more information.
Frequently Asked Questions
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Who do I contact for Concierge Services?
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Visit the OSP Concierge webpage and request a consultation through the online intake form. Once a request for consultation has been submitted, a concierge will contact you within two (2) business days.
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Does the Concierge replace my regular departmental specialist?
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OSP Concierge Services were intended to be an additional resource available to all UT faculty, researchers, staff, and students, however, it is was not created to replace the capable grant staff available in your department and/or colleges. When possible, it is best to first utilize the resources provided by your department and/or college.
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I have a proposal due within the next week. Can I use the Concierge service?
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Because of the in-depth support provided by the Concierge, we ask you request Concierge Services at least 2 weeks in advance of the sponsor’s deadline. If services are requested with less than 2 weeks’ notice, we will provide support if our schedule allows and/or may refer you directly to your OSP proposal specialist for assistance.
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Will the Concierge submit my proposal or do I go through OSP?
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Concierge Services are a resource made available through the Office of Sponsored Programs. The Concierge can either submit the proposal directly to the sponsor, or will work with you and your assigned OSP proposal specialist to submit your proposal application.
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Can the Concierge create my proposal package for me? Can the Concierge edit my project narrative?
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The Concierge can provide proposal development support such as the drafting and editing of budgets and non-technical appendices, however, we are not trained in your unique content area and are unable to offer subject-matter editing of your narrative at this time.
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I am a departmental specialist and have a faculty member that needs more in-depth assistance I can’t currently provide. Can I refer them to the Concierge?
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Yes, please request a consultation using the online form and add comments in the notes section providing as much detail as possible (including your name and contact information) and the Concierge will reach out to your faculty member.
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Can the Concierge manage my Award or help me submit a progress report?
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Currently, Concierge Services are focused on pre-award support and proposal submission. We anticipate adding post-award support options to our List of Services in the near future. You are welcome to reach out to us for any questions you may have regarding the proposal lifecycle and we can direct you to the correct contact person at OSP for additional information.
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Can the Concierge help me with UTRMS?
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Yes. We offer the following services:
- Proposal preparation of non-technical portions of the proposal package such as the budget and non-technical appendicies
- Review of proposal solicitations and guidelines
- Small group training
- Individualized in-depth guidance
- Onboarding and/or training of new research support staff
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Can the Concierge help me even if I don’t have PI status?
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Yes, the OSP Concierge service is available to all UT faculty, staff, post docs, and graduate students who are seeking assistance with proposal duties related to sponsored activities.
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I am new employee with grant duties and don’t know where to start. Can you help?
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Yes. Please submit a request for consultation online and the Concierge team can determine how to best assist you.
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Can the Concierge train a small group of faculty?
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When provide training to small groups, the Concierge might request the assistance of the OSP Program Coordinator. Please submit a request for consultation online and the Concierge team can determine how to best assist you.
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I am a post doc/ grad student. Can the Concierge help me?
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Yes, the OSP Concierge service is available to all faculty, staff, post docs, and graduate students who are seeking assistance with proposal duties related to sponsored activities.
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If I work with the Concierge, do I still need to submit a PRF?
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Yes, you can submit the PRF on your own or work with the Concierge to submit one with you. Please indicate in the comments section that you are working with the concierge team and the PRF will be routed to the Concierge team for further assistance.
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Where are you located?
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The concierge office is located on main campus in the Peter T. Flawn Academic Center (FAC), Suite 326 (Map) and accommodates one-on-one and small group meetings. The staff are also prepared to offer training and assistance in the comfort of your own office or designated space.
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Can the concierge help me even if I don’t have PI status?
Show More
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Yes, the OSP Concierge service is available to all faculty, staff, post docs, and graduate students who are seeking assistance with proposal duties related to sponsored activities.
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I am new employee with grant duties and don’t know where to start. Can you help?
Show More
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Yes. Please submit a request for consultation online and the Concierge team can determine how to best assist you.
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Can the Concierge train a small group of faculty?
Show More
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When provide training to small groups, the Concierge might request the assistance of the OSP Program Coordinator. Please submit a request for consultation online and the Concierge team can determine how to best assist you.
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I am a post doc/ grad student. Can the Concierge help me?
Show More
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Yes, the OSP Concierge service is available to all faculty, staff, post docs, and graduate students who are seeking assistance with proposal duties related to sponsored activities.