Get Help

Need to make a submission in UT Research Management Suite, and not sure where to start? Stuck and confused? Check out the range of options below.

Self Help Toolkit

On-Screen Assistance: UTRMS features on-screen assistance to provide guidance to users during the submission process.
  • Simply click the orange Get help button at the top of the screen and make a selection for an interactive walkthrough.
  • Click the orange question mark to open up help text for a specific question
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Reference Guides provide a visual overview of the workspace. Step-by-Step Walkthroughs will take you through processes from beginning to end.

Personalized Assistance

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Live Chat: On-demand support from 10 AM to 3 PM Monday through Friday. Click on the yellow Live Chat Help button on the right to begin.
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Support Request Ticket: Ticketing for other technical needs.
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Concierge Appointment: Contact OSP Concierge Services to set up an in-person or virtual appointment regarding the Grants module.

Training Opportunities

Webinars are currently available on each of the topics below. Click on the title to view a description of the session. Go to the Events page to register for sessions.

UTRMS-COI (Conflict of Interest)

A 45-minute webinar for UT Austin researchers and support staff covering new policies and procedures for reporting conflicts of interest. Find upcoming sessions and register on the Events page.

UTRMS-Grants

This 90-minute webinar introduces UT Austin researchers and support staff to the new UTRMS-Grants module. The webinar will preview the new system, answer questions about what to expect, and show you where to find resources and help. Attend this session to understand context for other sessions including Funding Proposals & Budget, Advanced Budget, SF424, Awards, and Advanced Awards. Find upcoming sessions and register on the Events page.

Funding Proposal & Budgets

This 90-minute webinar introduces UT Austin researchers and support staff to creating funding proposals and basic budget entry. Attending the UTRMS-Grants webinar is recommended prior to this training session. Find upcoming sessions and register on the Events page.

Advanced Budgets

This 90-minute webinar for UT Austin researchers and support staff focuses on more complex budget activities, including subaward and cost share budgets. Attending both the UTRMS-Grants webinar and Funding Proposals & Budget training is recommended prior to this training session. Find upcoming sessions and register on the Events page.

SF424

This 90-minute webinar for UT Austin researchers and support staff covers the creation, review, and submittal of the Standard Form 424 coversheet for submission of grants through UTRMS. Attending both the UTRMS-Grants webinar and Funding Proposals & Budget training is recommended prior to this training session. Find upcoming sessions and register on the Events page.

Awards

This 90-minute webinar for UT Austin researchers and support staff covers the review and activation of Awards in UTRMS, in particular how to enter budget revisions. Attending the UTRMS-Grants webinar is recommended prior to this training session. Find upcoming sessions and register on the Events page.

Advanced Awards

This 90-minute webinar for UT Austin researchers and support staff focuses on more complex award activities in UTRMS, including Modifications and advance accounts. Attending both the UTRMS-Grants webinar and Awards training is recommended prior to this training session. Find upcoming sessions and register on the Events page.